Privacy Policy

1. Introduction

AMBCORE ("we", "us", "our" or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

By visiting our website and using our services, you agree to the practices described in this policy.

2. What data do we collect

3. How we use your data

• Order processing: Processing orders, payments, and shipments
• Communication: Answering questions and sending order updates
• Marketing: Sending newsletters and promotional offers (only with your consent)
• Website optimization: Improving our website and services
• Compliance with legal obligations: Complying with legal and regulatory requirements
• Fraud prevention: Detecting and preventing fraudulent activities
• Affiliate tracking: Tracking affiliate commissions and performance (see section 7)

4. Legal basis

We process your data based on:

• Contract performance: Necessary for processing your orders
• Legitimate interest: For marketing, website optimization, and fraud prevention
• Consent: For marketing communication and cookies
• Legal obligation: For compliance with tax and accounting laws

5. Data sharing

We only share your data when necessary with:

• Shipping partners: For shipping and tracking
• Payment providers: For secure payment processing
• Affiliate partners: For commission processing (see section 7)
• Legal authorities: When legally required

We never share your data for commercial purposes without your explicit consent.

6. Data retention

• Order data: Retained for 7 years (legal obligation)
• Account data: Retained as long as your account is active
• Marketing data: Retained until you unsubscribe
• Cookies: See our Cookie Policy for specific retention periods

7. Affiliate transparency

AMBCORE works with affiliate partners. Here's how we handle your data in this context:

• Affiliate tracking: We use cookies and tracking pixels to track affiliate referrals
• Commission processing: We share order data with affiliate partners solely for commission calculation
• Data protection: Affiliate partners are contractually obliged to protect your data
• Opt-out: You can refuse tracking cookies via our Cookie Policy

8. Your rights

Under the GDPR, you have the right to:

• Access: View your personal data
• Rectification: Correct inaccurate data
• Erasure: Have your data deleted ("right to be forgotten")
• Restriction: Restrict the processing of your data
• Portability: Receive your data in a readable format
• Objection: Object to certain processing

To exercise these rights, please contact us at info@ambcore.nl.

9. Data security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, and deletion. This includes SSL encryption, secure servers, and regular security audits. However, no security method is 100% secure, and we cannot guarantee absolute security.

10. Links to third parties

Our website may contain links to external websites. We are not responsible for their privacy practices. We advise you to read their privacy policy before sharing personal data.

11. Contact

For questions about this privacy policy or to exercise your rights, please contact us:

12. Updates to this policy

We may update this privacy policy from time to time. Changes will be published on this page with an updated "Effective from" date. Your continued use of our website signifies acceptance of the updated terms.