Service & frequently asked questions

RESET · Cold Exposure for cold plunges and chillers; RESTORE · Recovery for compression and massage; BUILD · Performance for training equipment; UNWIND · Heat & Wellness for saunas and hot tubs. Select products individually to suit your space and routine.

Signature is a rectangular stainless steel cold plunge with two benches for up to two people. The round Stainless Steel Mini Tub is for one person. Both are available with or without an external chiller. Read the buying guide.

Select options on the tub product page. For Signature, choose cooling, chiller box and lid. For Mini, choose cooling, access step and lid. With chiller means one external cooler is included; do not add a second standalone chiller. The insulated Mini lid replaces the wooden lid. A box step is not a confirmed protective housing for the cooler. Your selected configuration and total price determine your order; photos may show additional options.

The Signature Hottub is wood-fired and does not include a chiller. The compact TAVO sauna measures 240 × 240 cm. Comfort S adds an anteroom and Terrace M a terrace; the heated sauna room remains 228 × 228 cm. Compact TAVO starts at €9,995. Indicative prices are €12,995 for Comfort S and €13,995 for Terrace M, including 21% VAT and budgeted standard transport within the Netherlands. Comfort and Terrace require a site-specific quotation first. See UNWIND · Heat & Wellness for the configurations.

Made-to-order systems have an indicative production time of 4–6 weeks plus transport. We agree the delivery timing. For smaller items, we communicate the schedule per order. Read the delivery information.

Standard transport to accessible locations in supported destinations is included with directly orderable systems. Special unloading, crane work, foundations, garden placement and electrical connections are excluded. Discuss restricted access and islands before purchase. For saunas supplied on request, the quotation confirms all costs and work before ordering. See the terms and preparation.

Pay with the methods offered for your country, device and order at checkout, such as iDEAL | Wero, Klarna, payment card, PayPal or a supported wallet. Footer icons show the methods enabled in our store; not every icon applies to every order. Your total is shown before payment. Klarna or instalments are available only when offered for your order. See the full payment methods overview.

Consumers generally have a 14-day withdrawal period for online purchases starting the day after receipt. Production to order or standard options do not automatically exclude this right. Read the returns policy and model withdrawal form for the procedure, costs and any statutory exceptions.

AMBCORE remains your contact. Email info@ambcore.nl with your order number and a description; photos can help. We aim to give a substantive reply within two working days. See your statutory warranty rights. Any manufacturer warranty does not limit consumer rights.

Yes. Include the location, intended use, schedule and, if possible, access photos in your enquiry. For gyms, studios and hotels, we agree suitability, maintenance and delivery terms beforehand. Ask for personal or business advice.

Read Privacy & cookies and the terms and disclaimer. Products are not medical treatment; follow manufacturer instructions and seek professional advice for health questions.